Frequently Asked Questions

Here are the answers to some of the most often asked questions. These are questions you should be asking every DJ service you interview.

Do you use professional gear?

Using professional sound equipment (including professional compact disc players) helps insure reliable service and a quality presentation. Global Heart Entertainment understands that you want the best performance for your money. You will always get a higher standard of quality than most other services for the same price or better.

Will you provide an emergency back-up system at our event?

Weddings, Mitzvahs and special events are often once in a lifetime opportunities. A back-up system protects your investment. Global Heart Entertainment carries onsite back-up equipment and has a back-up plan in place so you can rest easy.

Are you insured?

Insurance is part of any legitimate business. Liability and casualty policies protect you, your guests and your DJ company from unforeseen circumstances. Global Heart Entertainment can provide proof of liability for your peace of mind.

Do you belong to any professional associations or trade groups?

An involved businessperson shows a willingness to learn, network and share ideas. Belonging to a professional trade group reflects a caring attitude. Global Heart Entertainment is a proud member of the American Disc Jockey Association and National Association Of Mobile Entertainers.

Are we guaranteed the DJ of our choice on the day of our event?

A written contract with your specific entertainer guarantees you will have no surprises on the day of your event. It is a good idea to put an initial payment down as soon as you find the person you prefer. Reputable DJ's will often be booked a year or more in advance on "peak" days.

How many years of experience do you have?

Experience brings knowledge of common problems and situations. Be sure your DJ has experience with your type of event. Your Global Heart DJ will be mature, with a minimum of 8 years experience. And lots of fun to work with! You choose the appropriate personality to match your specific needs.

May we call your references?

References are a major part of the entertainment business. It is a good idea to get a few client and business references. Global Heart Entertainment will include a number of references in your information pack. We are happy to give you recent names of satisfied customers who have given us permission to release their numbers.

How will you be dressed?

Proper attire reflects a positive image to your guests. Global Heart DJ's dress in formal wear unless you request otherwise.

How early will you be to our site to set up?

An average of sixty minutes should be allowed for set up and sound check. Normally there is no additional charge for this service. Global Heart Entertainment prefers to arrive early so music can begin as soon as the first guest enters your party.

Will you allow requests?

Requests should be welcome. If a song seems inappropriate, a good DJ will ask for an alternative selection. With your permission your Global Heart DJ will go to each of your guest tables during dinner and ask what songs your guests would like to dance to. Global Heart Entertainment has a reputation for filling as many requests as possible including your favorite selections.