Company Standards

At Global Heart Entertainment we will never:

• Complain or make excuses, use foul language, drink alcohol or smoke.
  
  
• We will never hit on you or your guests, stick you with hidden costs, overbook our available dates, sell your event to a subcontractor or do more than one reception in a day.
  
  
• We will not play music that has foul language, is overtly sexual, promotes violence, encourages substance abuse or is demeaning to anyone.
  
  
• And we will never have a bad attitude!

At Global Heart Entertainment we will always put you first.

• This means that we will always tell the truth, treat you with respect and give you our very best.
  
  
• Your calls will be answered within three rings or returned with extreme promptness.
  
  
• All your questions will be answered.
  
  
• We will go the extra mile to keep your guests entertained and make your reception unique.
  
  
• Not only will we deliver our best service, we will strive to constantly improve on that service to you.
  
  
• You will always get a fair price.
  
  
• We will take requests personally from your guests at their table.
  
  
• We will show up early.
  
  
• We will delight in your special event, smile and have fun!

We adhere to the principle of C. A. N. I., Constant And Never Ending Improvement. By following the industry standards of national DJ associations such the American Disc Jockey Association you will be amazed and satisfied with the level of performance that we work together and ultimately create at your event.

These standards are what drive our vision. From your first contact with us to the final thank you note and follow up survey you receive after the event, this peace of mind and dedication to detail are yours.

These clear cut lines define not only how we approach our relationship with you, they specifically establish the level of integrity and service we provide. What that means for you is an experience that will strive to exceed your expectations.

Call 773-262-3200